The brief type: if you should be searching for a distinctive engagement ring or special anniversary gift, Leibish & Co. has a strong inventory of top-notch, colorful, and conflict-free diamonds and gems. The family-run company has-been functioning online since 1998 with a personal touch which has acquired perform business from around the world. Leibish & Co. makes it easy to purchase free stones or to make use of its no-cost “Design your” device to bring your own perfect bit of jewelry alive. With years of experience and good craftsmanship under their belt, Leibish & Co. is found on the verge of broadening their supply to watches also accessories.

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Whenever Leibish Polnauer established 1st online diamond company in 1998, it got almost the full day to publish an individual picture and information to his internet site — but he was a visionary whom watched potential when you look at the fledgling realm of ecommerce. “as he sees the potential in a notion, he can do everything inside the power to progress along with it,” said Benji Margolese, Director of information Marketing for Leibish & Co.

Leibish developed an effective, family-run process with his wife and children serving in leadership jobs. They’ve got grown a fruitful web based business with practices found across the world. Leibish & Co. is a leader in unique coloured expensive diamonds and gems which can be hard to find hookup in other places. Their expensive diamonds may also be conflict-free, which will be a significant factor for most customers.

“men and women reach united states since they find something a tiny bit different, something a little more unique than what everyone else has actually,” Benji said.

While Leibish & Co. offers top-quality conventional diamonds, the organization specializes in colorful, special precious jewelry. When questioned the reason why business provides these types of a high customer return price, Benji easily pinpoints the reason.

“its a mixture of exceptional items, great solution, and precious jewelry created into the greatest degrees of excellence,” the guy mentioned. “The jewellery we make just isn’t your everyday, mass-produced style of product. Each piece is actually custom-made to completely fit the diamond or gem stone plumped for from the client.”

A Family Affair With individual Service

Leibish & Co. is actually a true family members company, with Leibish’s family members playing key roles inside organization.

Leibish functions as creator and President from the organization, while his wife, Rosi, is the business’ Events Manager. Their particular oldest child, Chavi, serves as the Lead Jewelry Designer — that will be a huge obligation since custom jewelry accocunts for a lot more than 50% for the company’s business, Benji said.

Leibish’s eldest son, Yossi, may be the President of Leibish & Co. Another boy, Shmulik, that is a graduate regarding the Gemological Institute of The united states, is the Chief Diamond Buyer for your organization. “Shmulik is, honestly, certainly many talented tone diamond experts in the,” Benji said.

Leibish’s son Itzik is the organization’s COO and operates the ny workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kiddies, could be the organizations CFO.

“among the longtime members of the group, I am able to tell you that, however, there is no relationship, they give consideration to me, among others, section of their loved ones,” Benji said. “we-all bring our personal knowledge to your business, but come together to consistently grow the firm.”

Customers are additionally treated like family members at Leibish & Co., the spot where the business invests energy into private solution and income. “if you’ve ever dealt with one certain broker, like, that is the same individual could constantly manage, whatever you are phoning or creating in about,” Benji mentioned. “We don’t have confidence in moving customers to different departments if they have a question or particular problem they wish to handle.”

Customers result from All Over the World

Leibish provides some different types of customers: discover customers, who largely shop through website, merchants, and those within the trade business, whom generally visit the organizations main workplaces in New York, Israel, and Hong-Kong.

Nearly all Leibish & Co.’s clients are through the United States. Their subsequent best market is Canada, followed by great britain, Australian Continent, Hong Kong, therefore the rest of Europe.

Customers at every stage of life store at Leibish & Co., though nearly all are between your centuries of 35 and 54, Benji mentioned. Furthermore, the firm garners around 300,000 website check outs every month — and helps to keep nearly all of the customers coming back again.

“with more than a 70% return consumer status, we remain one of the most well-known companies within our niche,” he said.

Colorful Diamonds & Gemstones With a “Design your personal” Option

Leibish & Co. holds high-end precious jewelry, but additionally maintains inventory freedom, specifically for internet based customers, Benji stated. The firm carries numerous loose expensive diamonds and valuable gemstones, but their key items are customized jewellery designs.

“We hold extreme number of multicolor diamond and gem jewellery, with a few for the rarest shades actually ever viewed,” he mentioned. “Our company is known well by our bread-and-butter items — yellowish diamond and green diamond engagement rings. But we offer expensive jewelry of almost every shade, and precious gemstones — including sapphires, emeralds, and rubies. We sell jewelry constructed with colorless diamonds, too, but the expertise is within the realm of shade.”

For customers that something at heart and require help rendering it possible, Leibish & Co. supplies a “Design your own personal” jewellery instrument, which Benji stated is actually the best item.

“Naturally, when searching for an unique part, folks often desire particular rocks and placing styles they will have currently dropped obsessed about,” he mentioned. The “Design your own personal” tool allows clients to create an item by using the stone, setting, and material of these option.

“It allows these to deliver their unique aspirations to life — with your knowledge in design,” Benji informed you.

Accessories & unique Online Tools in Store for Leibish & Co.

because appears forward to the long run, Leibish & Co. is actually slowly moving toward higher-ticket products and a lot more item diversity. The company feels comfortable branching over to new product lines because of the commitment and enthusiasm it applies to perfect their recent creations.

“we now have talked about adding a lot of different extras — such deluxe watches, bags, as well as pencils,” Benji said. “But we chose to wait until we first perfected all of our major collection of item, and is expensive jewelry.”

Leibish & Co. can be researching ways to continue perfecting their well-known site, too. One way it intends to enhance the on line experience is by adding enhanced real life characteristics, which will offer digital customers a lot more of an in-store experience.

As a business along with its sources in colourful diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional market which views change as the exemption, maybe not the guideline.